We Love to Help.
Welcome to The Care Team. Our dedicated after sales team will help you with everything post-completion. If you want help with lettings agents, bills, contracts, furnishings or even with resales, we would love to speak to you. It’s been a journey to get here, let’s stay in touch.
Our clients are always at the heart of everything we do. Your journey doesn’t end once you exchange or complete on your purchase. We are here to provide an exceptional care service and assist you with any queries you may have related to your purchase. Our team is efficient, responsive, results driven, happy to help and supportive all the way.
If you wish to sell the investment you made through Aspen Woolf then please let us know. We will provide you with a sales valuation and marketing strategy in order to find a suitable buyer for your property. Please e-mail resales[at]aspenwoolf.co.uk for more information.
If you need any help with the rental and management of your property, please contact us. We have established close partnerships with many local agents on the ground in our chosen cities and can help negotiate reduced rates and fees for our clients.
Katerina Pop Ivanova
Care Team Ambassador Testimonial
“I love being part of the Client Care team at Aspen Woolf. It is an absolute pleasure to deal with loads of clients investing in various projects. My role is to ensure clients are supported and receive the information they require. My working days are always different as I’m assisting various clients with diverse queries, including supporting clients with starting communication with management companies, liaising with solicitors, providing clients with construction updates or helping them to prepare for completions. The Care Team are often involved with arranging mortgage valuations and viewings for clients closer to completion. The feeling is amazing when I know the clients are truly grateful for my help. The positive feedback we receive daily is constantly encouraging us to work hard and become better at what we do.”
We value our good relationships with clients. However, we accept that from time to time, difficulties and misunderstandings may arise. If you are dissatisfied with the service you receive from us please follow our internal complaints procedure which can be found here.